This is a sales agreement between Smith's Rustic Ranch, LLC (AKA S.R.R. Business Services) and their clients. When doing business together, both parties are entering into this Sales Agreement. This Sales Agreement is understood and binding between all parties. 

Services

This company agrees to perform the agreed upon services, per the required and signed letter of engagement, as described in the document. The company agrees to sell their services, transfer information, and provide specific documents to the buyer, as described in the letter of engagement. The letter of engagement is a signed contract between all parties. 

The buyer agrees to pay the agreed upon amount on or before the required due date and understands that if their payment is late, there are late fees that are due in addition to the normal payment for services. Unless the company waives these fees, all amounts are due in a timely manner. If fees are not paid, services will be discontinued or delayed. If the next due date comes and late payments, including the late fees, are not paid, additional fees may apply.

The buyer agrees to accept the services from the company for work performed and pay the agreed upon service cost, in accordance with the letter of engagement agreement. If payment for services are not paid, the buyer understands that they are responsible for any and all legal fees, and all money due, including additional fees, when the company tries to collect payment for the services provided.

Refunds
S.R.R. Business Services does not provide refunds. There are specific costs related to work performed. This is understood between all parties in the letter of engagement. All attempts to make unforeseen corrections will be taken into consideration. If additional work needs to be done, there will be necessary charges for this work. 

The buyer or the company has the right to cancel or terminate services agreed upon. If the termination occurs after the service period has started, payment for the current month is not refundable. Services will discontinue before the next service month begins. This policy applies to services, subscriptions, products sold, and specific requested projects. If a product is returned and the company has agreed to refund, at the company's sole discretion, shipping is not refunded. Shipping is the responsibility of the buyer to return the product. 

Tax Exemption
The buyer is responsible for any Indiana sales tax, unless the buyer provides the company with a valid tax exemption certificate that is acceptable to the relevant taxing authorities and is up-to-date. In such case, the amount of sales tax shall be deducted from the price payable by the buyer.

Payment
The buyer shall pay for the services performed and subscriptions in advance of the month the services are performed by the specified due date, according to the letter of engagement. If payment is not received in advance, this can delay or terminate services, until payment is received. 

Delivery of Services and Documents
The services and documents will be deemed received and as agreed upon in the letter of engagement. The method and time spent on the services performed is at the discretion of the company. The company will only be responsible for the work agreed upon in the letter of engagement. Additional services are extra. A quote will be provided to the buyer for additional services or document preparation. A new letter of engagement is required for additional services or requests.

Risk of Loss
The buyer agrees to not hold the company responsible for any loss of information, income, or business due to unforeseen circumstances such as power failure, software problems, other related disasters or act of nature. Payment is still due for services performed. At the discretion of the company, discounts may be given, depending on the situation.

Warranties
The services performed, document prepared, and products are sold "As Is". The company disclaims all warranties, whether express or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. The company does not assume, or authorize any other person to assume on behalf of the company, any liability in connection with the sale of services or products. The above disclaimer of warranties by the company shall not affect any applicable warranties from the manufacture of the products. 

Title
The company will retain title to the services and products until the buyer receives the actual delivery of such items or until the company receives confirmation of the delivery by registered mail.

Security Interest
The company retains a security interest in the services and products, until the buyer has paid in full, including any late fees or additional charges.

Claims
The buyer must notify the company of any claim after inspecting the service, documents, or products, within 10 days from the date of delivery. Failure to do so will constitute an unqualified acceptance of the services, documents, or products, and waiver by the buyer of all claims concerning these listed.

Excuse for delay or failure to perform
The company shall not be liable for any delay, non-delivery, or default in shipment of a product or delivery of a service or document prepared, due to shipping labor disputes, transportation shortages, delays in receipt of material, priorities, fires, accidents, or other causes beyond the control of the company or its suppliers. If the company, in its sole judgement, is prevented directly or indirectly, on account of any cause beyond its control, from delivering the services, documents, or products at the time specified or within one month after the date of this agreement, then the company shall have the right to terminate this agreement by written notice to the buyer, which notice shall be accompanied by a full refund of all sums paid by the buyer under this agreement. In all other cases, if the company fails to deliver the same listed within the time and manner specified in this agreement, the buyer may provide written notice of the default to the company. If within seven (7) days of the notice being received, or within such other period as agreed to by all parties, the default is not corrected, the buyer may immediately terminate this agreement. If the buyer receives the listed items after the one month date, the full payment is still due for services rendered or the product purchased. Delays in shipping cannot be controlled by the company.

Notices
Tracking numbers for shipped documents or products will be provided to the buyer by the company, so both parties can track the shipment. The buyer is responsible for contacting the shipper if there are delays or problems receiving the shipment. Any written notice or delivery of information shall be deemed given, made, and received by the company to the buyer.

This agreement shall be governed by and construed under the laws of the State of Indiana, including the Uniform Commercial Code of Indiana. The company and the buyer hereby submit to the jurisdiction of the courts of the State of Indiana. This agreement shall be binding upon and inure to the benefit of the company and the buyer, and their respective successors and assigns.